- Stress and anxiety
- AOD and recovery
- Trauma informed
About Heidi
Heidi Arntzen is an AASW social worker with six years of clinical experience in Australia. She provides counselling for adults dealing with stress, anxiety, addiction, trauma and grief. Heidi often supports people who feel overwhelmed, stuck after a change, or unsure what to do next.
Her style is calm and collaborative. Sessions focus on practical skills alongside exploring what has contributed to current difficulties. Heidi works with people to build coping strategies, improve emotional regulation, and strengthen everyday routines that reduce distress.
She has experience in mental health and alcohol and other drug settings. This background informs work with people using harm reduction or exploring recovery, as well as supporting those affected by loss or major life change. Heidi also notes lived experience from supporting a loved one through mental health challenges and navigating breast cancer.
Therapy draws on person-centred, strengths-based, and trauma-informed practice. Heidi combines discussion with clear tools such as psychoeducation, motivational interviewing techniques, and CBT-informed strategies. Sessions emphasise practical steps that can be used between appointments.
People who book tend to be adults carrying responsibility for others and feeling depleted or uncertain. Heidi invites an initial conversation to clarify goals and decide whether to continue together. She supports change at a pace that feels manageable for each person.
How therapeutic methods translate to online work
Heidi uses evidence-informed techniques such as motivational interviewing and CBT-informed strategies. Motivational interviewing helps people clarify their values and find internal motivation to change, which suits challenges like substance use or behaviour change. CBT-informed strategies focus on recognising patterns of thought and testing small behaviour changes to reduce anxiety and low mood.She also draws on strengths-based and trauma-aware practice that recognises a person’s existing resources and past coping. Finding the right approach is a collaborative process - Heidi will discuss options with each person and adjust methods to suit their goals and preferences rather than following a fixed programme.
The original biography does not list specific session formats, so please confirm available online options before booking. In general, online work can make it easier to fit sessions around work and family commitments, allow shorter check-ins when needed, and remove travel time. These practical benefits help some people maintain regular support while they test new strategies in everyday life.
Areas of expertise
Additional focus areas
Experience
6+ years
Listed in
Australia
Languages
English
Frequently asked questions
What kinds of problems does she work with?
She works with adults experiencing stress, anxiety, depression, grief, trauma and addiction concerns, including alcohol and other drug issues.
How would she approach feeling stuck or directionless?
Her approach pairs person-centred conversation with practical tools such as skills development and psychoeducation to help people break patterns and try different strategies.
What is her professional background?
She is an AASW social worker with six years of experience in mental health and alcohol and other drug settings.
Where is she based and what credential does she hold?
She works in Australia and holds the AASW credential as stated in her profile.
Can I book if I live outside Australia?
Sessions are offered in English and she is not currently accepting international clients.
What session formats are offered?
The biography does not specify session formats; please confirm current session options before booking.
How are fees handled?
Cost varies with location and sessions use a subscription that can be cancelled at any time.
How do I begin a first session?
Start by selecting the See online therapy options button, completing a short matching questionnaire, and scheduling a first session.
Online talk therapy is not emergency care. If you are in danger, use the crisis numbers.